I am the admin

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With this, I'd recommend contacting our Customer Care team. There's a need to further investigate the reason you've encountered an error while managing your admin info in QBDT. The security of your account is our top priority here in the Community. I know the importance of managing your account information and users in QuickBooks Desktop (QBDT), That's why I'm here to guide you on the actions you need to take care of the issue.